Privacy Policy

Introduction

The Ashby Group LLC (“we,” “our,” or “us”) is a licensed real estate brokerage in the Commonwealth of Massachusetts. We respect your privacy and are committed to handling personal information responsibly and in line with this policy and applicable law.

By using our Site or submitting information to us, you acknowledge this policy. If you do not agree, please discontinue use of the Site and do not submit personal information through it.

Information we collect

We may collect the following categories of information:

• Information you provide. Name, email address, phone number, mailing address, and any other details you include in forms, emails, or messages when you inquire about properties, request information, or communicate with our team.
• Transaction-related information. Information relevant to providing brokerage services, such as preferences, property interests, and correspondence related to a potential or completed transaction, where applicable.
• Technical and usage data. IP address, browser type, device type, general location (e.g., region inferred from IP), pages viewed, and similar data collected automatically when you visit our Site.

How we use information

We use personal information to:

• Respond to your inquiries and provide brokerage-related services you request.
• Operate, maintain, and improve our Site and client communications.
• Comply with legal and regulatory obligations, including those applicable to real estate licensees in Massachusetts.
• Protect our rights, our clients, and the security of our systems.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

Sharing and disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist us with hosting, email, analytics, CRM, or similar functions, subject to confidentiality and data-processing terms where appropriate.
• Professional advisors (e.g., attorneys, accountants) when necessary for our business operations.
• Legal and safety—when required by law, court order, or government request, or when we believe disclosure is necessary to protect rights, safety, or property.
• Business transfers—in connection with a merger, acquisition, or sale of assets, with notice as required by law.

Cookies and analytics

Our Site may use cookies, pixels, and similar technologies to remember preferences, understand how visitors use the Site, and improve performance. We may use third-party analytics tools that collect information as described in their own policies.

You can control cookies through your browser settings. Blocking certain cookies may affect Site functionality.

Retention

We retain personal information only as long as necessary for the purposes described in this policy, including to provide services, meet legal and regulatory requirements (including real estate recordkeeping where applicable), and resolve disputes. Retention periods vary depending on the nature of the information and our obligations.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to opt out of certain uses. If you wish to exercise these rights or have questions, please contact us using the information below. We will respond in accordance with applicable law.

Residents of certain U.S. states (including California) may have additional rights under state privacy laws. Massachusetts residents may have rights under the Massachusetts Data Privacy Law and other applicable statutes—we will honor valid requests as required.

You may opt out of marketing emails by using the unsubscribe link in those emails, where available, or by contacting us directly.

Children

Our Site and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps to delete it.

Third-party websites

Our Site may contain links to third-party sites (including MLS listings or partner sites). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing personal information.

Changes to this policy

We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date above. Material changes may be communicated through the Site or other appropriate means where required. Continued use of the Site after changes constitutes acceptance of the updated policy, to the extent permitted by law.

Contact us

If you have questions about this Privacy Policy or our data practices, please contact us:

For property inquiries and general contact, visit our Contact section on the homepage, or return to the homepage.